Air cond filter

MAINTENANCE DUE

Service early to get the best out of your aircond.

Image courtesy of Norasit Kaewsai

sweating

AIRCOND BLOWING WARM AIR

Still sweating even remote set to 16°C ?

Image courtesy of Guian Bolisay

Leaking

LEAKING AIRCOND

Surprised when your aircond cries?

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Dusty Aircond

DUSTY AIRCOND

Sneezing after turning on the AC?

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What is SmartService?

TAION SmartService is a service provider company in maintaining air conditioner system that ensure
to reach customers on-time schedule and exceeding expectations.

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Why SmartService?

Efficient Service

Satisfactory Cleanliness

30 Days Workmanship Guaranteed

 Environment Friendly

Costs Saving

Low Water & Energy Consumption

Professionally Trained Technicians

No Dismantle Needed

Unique Advanced Technology

It’s good to keep your aircond clean

  • Improves your Indoor Air Quality

  • Helps to prolong the life of the System

  • Improves the monthly energy costs

and helps to keep you healthy

Dirty particles in airconds may contain germs which could be harmful to you.
Here are the Lab Test Analysis Results Performed by SIRIM

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Frequently Asked Questions

  • Air-cond Care

Will my Air Cond unit need maintenance?

Regular maintenance is important in ensuring the continued performance of your air conditioning unit. Air filters and outdoor coils will typically need regular cleaning. (Check out at our website for DIY video)

Why should I have my Air Conditioner serviced?

Checking for any problems or potential problems and adjusting for Peak efficiency.

The benefits include the following:

  • Provide maximum efficiency, which brings down energy costs
  • Prolongs the lifespan of the equipment
  • Discover potential problems and fix them promptly
  • Reduces the chance of a breakdown that might happen at night or on weekends

How often should I have the Air Cond serviced?

It is recommended that every air conditioner should be serviced 1 to 2 times per year. This will not only keep your Air Con system running at peak performance, but it will extend your Air Con unit lifespan in the long run.

Why concern with a preventive maintenance service?

To service an Air Conditioner on monthly, quarterly, or yearly maintenance is a RIGHT thing to do. With the proper maintaining of your unit will SAVE on your energy bills as well as help your system to perform at peak efficiency. Also, your Air Conditioner  unit will last longer and prevent the expenditure on replacement.

How often should I do chemical cleaning for the Air Conditioner?

At least once a year. If environment is bad such as, haze, expose to industry area, then it should be chemical cleaned more frequently subject to conditions.

Why is the Air Conditioner leaking water?

A normal air conditioner will have water condensate in the indoor fan coil and discharge through a drain pipe. Water will start to leak when pipe is clogged.

How do I know if my Air Conditioning system is working in good order?

  • Not cooling fast
  • No good air flow
  • Dust comes out of the air blower
  • Strange odor
  • Water is leaking
  • Unusual high energy bills

This means that it is time to check your home or office air conditioning system.  It would be safer to call an Air Conditioner specialist as soon as you find out that something is not right and not to delay. It might get to a larger problem that may cause you more money to repair.

How to make my Air Conditioner more efficient?

  • To clean the air filter every month or as often as it requires.
  • Find an Air Conditioner specialist to perform an annual tune-up to keep your unit running efficiently.
  • Air Conditioner system with more than 10 years old will waste money each month.
  • SmartService

What is the difference between TAION SmartService Air Conditioner Cleaning as compare to traditional air conditioner cleaning?

  • No need to dismantle the indoor coil
  • Minimum messiness and dust
  • Environment friendly due to SmartService unique technical technique
  • 30 days workmanship guaranteed
  • Time saving – a lot more shorter cleaning time
  • Lower water and electrical consumption means energy and cost savings

How long it takes to do TAION SmartService Air Conditioner Cleaning?

  • Wall mounted type: 45 minutes
  • Ceiling cassette type: 1 hour

Does your company offer any warranty? How long does it last?

Our service warranty is 30 days. This is based on workmanship warranty only and do not include any parts. However, for any defect pertaining to the compressor and if it is still guaranteed by the manufacturer. If you require TAION to assist you to claim the compressor unit on your behalf. We can do it for you as well.

How do I make a Workmanship Warranty Claim?

The first step is to call our customer service to report the issue, we will send a team to check and ascertain the cause.

What is the difference between SmartService & HydroService?

SmartService

HydroService

  • Is an eco-friendly, non-smelly chemical.
  • Most home users perform this service once or twice a year, depending on the extent of use and the surroundings.
  • Cleanses all the parts in the cooling coil.
  • Effective in solving air cond problems such as foul smell, air cond not cold, air cond noisy and water leaking.
  • Eco-friendly chemical servicing is used where the Air Conditioning system has been in operation for a long time without proper maintenance.
  • Only water used for cleaning.
  • Most residential users do this monthly or quarterly, depending on the extent of use and the surroundings.
  • Cleans only certain reachable parts and areas of the cooling coil
  • Not so efficient in resolving air cond problems caused by a very dirty cooling coil that is clogged with dirt, dust, and stains.
  • Payment

What if I face problem when making payment with debit or credit card?

If you have any problem when making payment with your credit or debit card, please call PayPal customer service at 03-7723 7155 for further assistance.

Our Service Locations

We provide our service in Klang Valley, Negeri Sembilan, Pahang, Penang, Malacca and Johor Bahru.

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Klang Valley

  • Wilayah Persekutuan (KL)
  • Klang
  • Kota Kemuning
  • Setia Alam
  • Cyberjaya
  • Putrajaya
  • Cheras
  • Seri Kembangan
  • Kuchai Lama
  • Ampang
  • Wangsa Maju
  • Bangsar
  • USJ / Subang Jaya
  • Puchong
  • Ulu Klang (Old Klang)
  • Batu Caves, Selayang
  • Kajang
  • Ukay (Ampang)
  • Petaling Jaya
  • Serdang

Negeri Sembilan

  • Nilai
  • Seremban
  • Senawang
  • Port Dickson (Town Area Only)
  • Lukut (Town Area Only)

Pahang

  • Kuantan

Penang

  • Bukit Mertajam
  • Butterworth
  • Gelugor
  • Kubang Semang
  • Perai
  • Permatang Pauh
  • Simpang Ampat
  • Tasek Gelugor
  • Bayan Lepas

Malacca

  • Ayer Keroh
  • Durian Tunggal
  • Melaka
  • Tanjong Kling

Johor Bahru

  • Gelang Patah
  • Johor Bahru
  • Kulai
  • Nusajaya
  • Pekan Nenas
  • Senai
  • Skudai
  • Ulu Tiram

Customers’ Reviews!

Rachel-Lai

My first time using Taion to service my airconds, and I am very satisfied with their service:
1. Good customer service – Well briefed of their service coverage and 30 days after service warranty
2. Punctual – Technicians arrived before the scheduled session
3. No mess – I didn’t have to clean up after servicing cos there was really no mess on the floor!
I will not hesitate to use Taion’s service again. Good job Taion!

Rachel Lai

bobo

My first time booking Taion smart service and im very satisfied with their work! They are very polite and professional! I was quite amazed with their work because no dirt or water stain on my floor or furniture after servicing my air con! They clean up pretty well after servicing both of my air cons! For the price that I paid it’s so worth it. I will def recommend them to my frens and family!

Bobo Stephanie Siow

Cynthia

We’ve been looking for a reliable aircon service company, and finally came across Taion SmartService. Excellent service for the money paid. The team are very thorough, and explained politely what they were doing throughout. They spent a lot of time servicing and cleaning our units. The best part has got to be the 30 day guarantee; another team was sent promptly after I requested for them to check a leak that was not fixed, and the team spent time to fix and check that my aircon unit wasn’t leaking anymore. They even took the time to explain the cause of the leak. Great service, and highly recommended!

Cynthia Ting

LydiaMy first time using Taion to service my airconds, and I am very satisfied with their service:
1. Good customer service – Well briefed of their service coverage and 30 days after service warranty
2. Punctual – Technicians arrived before the scheduled session
3. No mess – I didn’t have to clean up after servicing cos there was really no mess on the floor!
4. Professional – I was even given a report after service showing the before vs after temperature and electric usage. Impressive!
The only feedback I have is that the technicians should cover the electric circuit board on the aircond when cleaning is in progress to avoid the circuit board from getting wet and any potential short circuit.
I will not hesitate to use Taion’s service again. Good job Taion!

Lydia Chan

LiyanaReasonable price, nice and fast communication from the company. The technicians were on time and did a good job on servicing my AC, and they gave explanations to my questions. After they finished their jobs, they cleaned up my place nicely. My AC works superb after that

Liyana Bujang

SyafieqExcellent service. They went the extra mile to explain everything. The kind of service people like me looking for. Good job to faizul and his partner and the customer service team especially hidayah

Syafieq Saufe

KenArrive earlier than actual time. Fast and professional way of cleaning an friendly services. Will recommend to others.

Ken Lim

HanisahVery satisfied with this Taion Smart Service product. Their customer service were helpful and their experts are great in the way they performed their job. Have Taion Smart Service now and you will never been disappointed…

Hanisah Hiro-sama

AcHuTaion Smart Sevice, thank you so much for your service! As usual, your technicians were courteous and did a great job! Everything is working great!

AcHu Zul

AmeerulMy friend told me about this service. Since they have promo, I took this chance to try it. Well, no regret for choosing their service. Easy to book, the customer service really helpful.

Ameerul Asraf

Nor-ZafirahVery positive experience. I would like to try your service again in the future.

Nor Zafirah Tahir

lohComplete and comprehensive service from booking all the way to completion! Excellent!

Loh Chuan Kwong

LawThx Taion smart services!Really good services!will recommend to my family or fren.

Law Kim Siang

Rex-Liong他们今天洗干净我的冷气,觉得很满意又快又干净,现在冷气非常冷了

Rex Liong

EzzrieGreat customer service before and after job done!!and they update me complete with picture!!(since i not at home)..highly recommended!!!

Ezzrie Kadir

JessicaThis company provided professional service. Thier staffs are helpful and polite. Thier price is reasonable. Will continue to support them whenever needed.

吴蓉

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